Customer Acquisition Cost

Calculate customer acquisition cost by dividing acquisition spend by new customers gained.

How this calculator works

Enter the values for first value, second value and review the units before calculating.

Formula / method

CAC = acquisition spend ÷ new customers

Worked example

$12,000 spent to acquire 80 customers gives a CAC of $150.

Assumptions and limitations

The spend and customer count cover the same campaign and attribution window.

CAC quality depends on attribution, retention, gross margin and whether all relevant costs were included.